Help & Frequently Asked Questions

Find answers to common questions about using Wherevi.

What Can We Help You With?

Jump to a topic below or browse our full FAQ section.

General Questions

Wherevi is a community-driven platform for discovering restaurants, cafes, attractions, and travel experiences around the world. Unlike traditional review sites, Wherevi focuses on authentic stories from real people — no sponsored listings, no paid placements. It's a space where explorers share honest recommendations to help others find places worth visiting.

Yes, Wherevi is completely free for everyone. You can browse places, read reviews, save favorites, and share your own experiences without any cost. There are no hidden fees, premium tiers, or paywalls. Our goal is to keep exploration open and accessible for all.

Creating an account is simple. Click the Sign Up button on the homepage and enter your name, email address, and a password. You can also sign up using your Google account for a faster process. Once registered, you can start writing reviews, saving places, and building your personal collection of discoveries.

You can reach us through our Contact page by filling out the form, or email us directly at contact@wherevi.com. We typically respond within 24 hours on business days. For urgent issues, include "Urgent" in your subject line and we'll prioritize your message.

Reviews & Places

To write a review, navigate to the place you want to review and click the Write a Review button. You'll be asked to provide a star rating, a written description of your experience, and optionally upload photos. We encourage honest, detailed reviews that help other explorers make informed decisions. Your review will be published after a brief moderation check.

Yes, you can edit or delete any review you've written at any time. Go to your profile, find the review under your activity history, and click Edit or Delete. If you're updating a review because a place has changed, we encourage adding a note about when you last visited so readers have the most current information.

Places on Wherevi are added in two ways: by our editorial team during city research, and by the community through our Add a Place submission form. Place owners can also claim and manage their own listings. Every submission goes through a review process to ensure accuracy and quality before being published.

If you notice incorrect details such as wrong hours, outdated photos, or a closed location, you can report it by clicking the Suggest an Edit link on the place's page, or by contacting us through the Contact page. Please include the place name and specific details that need correction. Our team will investigate and update the listing promptly.

Account & Privacy

To delete your account, go to your Account Settings and scroll to the bottom of the page. Click Delete Account and confirm your decision. Please note that this action is permanent — all your reviews, saved places, and profile data will be removed and cannot be recovered. If you'd like us to handle it manually, email us at contact@wherevi.com.

Absolutely. We take data privacy seriously and follow industry-standard security practices to protect your information. We never sell your personal data to third parties or use it for targeted advertising. For full details on how we handle your data, please review our Privacy Policy.

You can update your email address from your Account Settings page. Click on the email field, enter your new email address, and confirm the change. We'll send a verification link to your new email to complete the update. If you run into any issues, reach out to our support team through the Contact page.

We're Here for You

Can't find the answer you're looking for? Our team is happy to help. Reach out and we'll get back to you as soon as possible.